Website Privacy Statement

We are a Limited company incorporated in England and Wales. Our company number is 10716661  and our registered address is 

Richardson Jones, Mercury House, 19-21 Chapel Street, Marlow, Bucks, SL73HL

 

We are committed to ensuring that your privacy is protected. We will continue to comply with the provisions of the Data Protection Act (“DPA”) until 25 May 2018, after which we will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor  legislation  to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy. Our Data Protection Officer can be contacted at My Specialist GP – info@myspecialistgp.co.uk

 

This Privacy Policy sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at https://www.myspecialistgp.co.uk/ you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.

What information does hold and how will we use it?

Information you give: You may give us information about you by completing inquiry forms on the website or by requesting via the website that we send you marketing information or by using the link to purchase Supplements and Vitamins. The information you give us may include your name, email address, address/location, and phone number 

We will retain this information while we are corresponding with you or providing services to you or to a Patient you represent. We will retain this information for as long as you or the Patient you represent is registered with us

Cookies

 

The Website uses cookies to distinguish you from other users of the website. But we don’t hold any information from these. 

 

 

 

Where we are processing personal data we have obtained via the website on the basis of having obtained consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us) please let us know by contacting us via the following webpage https://www.myspecialistgp.co.uk/contact Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.

If you wish to have your information removed from our database or if you do not want us to contact you for marketing purposes, please let us know by clicking the "Unsubscribe" option in any email we send to you and providing the details requested or by contacting us via the following webpage https://www.myspecialistgp.co.uk/contact and we will take steps to ensure that this information is deleted as soon as reasonably practicable.

We will not share, sell or distribute any of the information you provide to us (other than as set out in this policy) without your prior consent unless required to do so by law.

Third-Party Sites

 

Our website may contain links to third-party websites, including websites via which you are able to purchase products and services. They are provided for your convenience only and we do not check, endorse, approve or agree with such third-party websites nor the products and/or services offered and sold on them. We have no responsibility for the content, product and/or services of the linked websites. Please ensure that you review all terms and conditions of website use and the Privacy Policy of any such third-party websites before use and before you submit any personal data to those websites.

 

How Safe is your Information?

Where we have given you (or where you have chosen) a password which enables you to access certain parts of the website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The website is protected by various levels of security technology, which are designed to protect your information from any unauthorized or unlawful access, processing, accidental loss, destruction, and damage.

We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure. Any such transmission is therefore at your own risk.

Disclosure of your Information

 

Please note we may need to disclose your personal information where we:

 

  • Sell any or all our business or assets or we buy another business or assets in which case we may disclose your personal data to the prospective buyer or seller

  • Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions; or

  • Need to disclose it to protect our rights, property or the safety of our customers or others, including the exchange of information with other companies, organizations and/or governmental bodies for the

purposes of fraud protection and credit risk reduction

 

 

Your Rights in Respect of your Data

 

If any of the information you provide to us via the website changes, please let us know as soon as possible so that we can make the necessary changes to the information we hold for you on our database. If you wish to make any changes to your information, please contact us via the following webpage https://www.myspecialistgp.co.uk/contact 

 

If you wish to access or rectify the information we hold about you or request that such information be transmitted directly to another data controller, please contact us via the following webpage https://www.myspecialistgp.co.uk/contact We shall process your request to access your information within one month of receipt, or we'll let you know within that timeframe if we need more information from you. We will process your request free of charge.

 

To request that your information is deleted or if you wish to restrict or object to the processing of your information, please contact us via the following webpage https://www.myspecialistgp.co.uk/contact 

 

If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner's Office. Contact details for the ICO can be found at https://ico.org.uk/.

 

If you have any further queries or comments on our Privacy Policy, please contact us via the following webpage https://www.myspecialistgp.co.uk/contact or you can contact us by emailing info@myspecialistgp.co.uk.

 

We also welcome your views about our website and our Privacy Policy.

What is a Privacy Notice?

A privacy notice is a statement that discloses some or all of the ways in which the practice gathers, uses, discloses and manages a patient’s data. It fulfils a legal requirement to protect a patient’s privacy.

To ensure compliance with the UK General Data Protection Regulation (UK GDPR), My Specialist GP must ensure that information is provided to patients about how their personal data is processed in a manner which is:

 

  • Concise, transparent, intelligible and easily accessible;

  • Written in clear and plain language, particularly if addressed to a child; and

  • Free of charge

 

 

What is GDPR?

The UK GDPR replaces the EU GDPR following Brexit and was previously known as the Data Protection Directive 95/46/EC. GDPR harmonised data privacy laws initially across Europe, but now throughout the UK. It has been incorporated into the Data Protection Act 2018 to reshape the approach to data privacy.

 

 

What Information do we collect about you?

My Specialist GP will collect information such as personal details, including name, address, next of kin, records of appointments, visits, telephone calls, your health records, treatment and medications, test results, X-rays, etc. and any other relevant information to enable us to deliver effective medical care.

 

 

How do we use your information?

Your data is collected for the purpose of providing direct patient care; however, we can disclose this information if it is required by law, if you give consent or if it is justified in the public interest.

 

 

 

Maintaining Confidentiality

We are committed to maintaining confidentiality and protecting the information we hold about you. We adhere to the UK General Data Protection Regulation (UK GDPR), as well as guidance issued by the Information Commissioner’s Office (ICO).

 

 

Opt-Outs

You have the right to object to your information being shared. Should you wish to opt out of data collection, please contact a member of staff.

 

 

Accessing Your Records

You have a right to access the information we hold about you, and if you would like to access this information, you will need to complete a Subject Access Request (SAR). Please ask at reception for a SAR form and you will be given further information. Furthermore, should you identify any inaccuracies, you have a right to have the inaccurate data corrected.

 

 

What to do if you have a Question?

Should you have any questions about our privacy policy or the information we hold about you, you can:

 

  1. Contact the practice’s data controller via email at info@myspecialistgp.co.uk. GP practices are data controllers for the data they hold about their patients

  2. Ask to speak to the practice manager and Data Protection officer: Cathy Stewart

 

 

Complaints

In the unlikely event that you are unhappy with any element of our data-processing methods, you have the right to lodge a complaint with the ICO. For further details, visit ico.org.uk and select ‘Make a complaint’

We regularly review our privacy policy and any updates will be published on our website. This policy is to be reviewed on 1st March 2023.